Return & Refund Policy
Returns & Refunds Guide โ YsdnSdvโข ๐งณโฉ๏ธ
YsdnSdvโข wants you to feel confident when purchasing travel goods from our store. The following information explains when a return may be requested, the standards an item must meet, who is responsible for return shipping, and how approved refunds are processed.
Starting a Return
Please contact our customer service team within 30 days after your order is delivered. Requests made after the 30-day period may be declined. Do not ship an item back before receiving approval. Once we review and accept your request, we will send you instructions for completing the return.
Return Eligibility
A returned item must be unused and in its original condition. Whenever possible, it should also be sent back with its original packaging. You will need to provide valid proof of purchase, which may include an order confirmation, transaction receipt, or another purchase record.
Certain travel products may not be eligible for return because of product-specific health requirements, safety regulations, or other applicable restrictions.
Responsibility for Return Shipping
Customers are generally responsible for return shipping costs. YsdnSdvโข will pay the return shipping expense only when an item arrives damaged or defective, or when the issue was caused by an error on our part.
Inspection and Refund Processing
After the returned package reaches us, we will inspect the item and notify you of our refund decision. If the refund is approved, the payment will be credited to the original method used for the purchase.
The original shipping charge is usually nonrefundable unless the return is necessary because of an error made by YsdnSdvโข.
Company Contact Details ๐ฎ
Company Name: Jilin Zhide Network Technology Co., Ltd.
Business Address: Room 1123, No. 1 Gongyu, No. 8 Xiโan Avenue, Chaoyang District, Changchun, Jilin, China
Phone: 00852-3606650
Email: service@ysdnsdv.com